General:

  • What are the cut-off times for file submission on Business On Line Payments Plus?

    You must submit your direct debit files according to these timelines:

    D-6: First Time (FRST)/One off (OOFF) collections must be issued and authorised for processing at the latest by 3:30pm 6 days before the due date.
    D-3: Recurring (RCUR)/Final (FNAL) collections must be issued and authorised for processing at the latest by 3:30pm 3 days before the due date.

    (Where D = settlement/collection date).

    Monday Tuesday Wednesday Thursday Friday Saturday Sunday
    1 2 3 4 5
    6 7 8 9 10 11 12
    13 14 15 16 (D-6) 17 18 19
    20 21 (D-3) 22 23 24 (D) 25 26
    27 28 29 30 31

    * Where D = settlement/collection date.
    ** Provided no weekday occurs which is designated as a non-processing day
    (i.e. Irish Bank Holiday, Christmas Day, New Years day etc)
    *** Files may be submitted up to 30 calendar days in advance.

    It is highly recommended you start your file submission as early as possible in order meet this deadline, files submitted after 3.30pm may not be processed. Please contact us.

  • What are the technical specifications required for Business On Line Payments Plus?

    Operating Systems:
    Windows version XP service pack 2 / Vista / Windows 7/ Windows 8
    Apple Mac OS

    Browsers:
    Internet Explorer version 7+
    Safari version 5+
    Latest versions of Chrome and Firefox

    For more information, please click here to access the Business On Line Handbook effective from 27/08/2013. Part 2: Business On Line Payments Plus.

  • What are the technical specifications required for Business On Line File Gateway?

    Browsers:
    Microsoft Internet Explorer 6.x +
    Apple Safari 3.2.x +
    Mozilla Firefox 3.5 +

  • What file formats are supported?

    For direct debit payment files, only PAIN.008.001.02 XML file formats can be supported.

    For more information on the PAIN.008.001.02 file structure, please click here.

  • Can Bank of Ireland convert my existing STD-18 direct debit files to the SEPA XML format on my behalf?

    As a direct debit originator, you will need to submit files in the SEPA XML format in a PAIN.008 payment file. Click here for more detailed information on the PAIN.008 File Specifications. Bank of Ireland can only accept these file formats for processing. You can consider an internal system upgrade, engage with an accounts software provider or if your current accounts software provider is unable to provide you with compliant files, there are a number of vendors in the marketplace who can provide this service to you:

    Sentenial (Bank of Ireland’s preferred conversion service provider)
    Lir Software (Eazy EFT)
    Volteneo
    Ardbrook
    Inveotech

  • Can I use my Creditor ID (CID) for more than one Originator ID Number (OIN)?

    Only one CID will be issued per OIN. Best practice is to use the ‘ZZZ’ field within in the CID to differentiate separate parts of your business as opposed to having individual or separate CID’s. You may replace the ‘ZZZ’ with a reference to a certain section of your business. Any 3 letter combination is accepted.

    The benefit of this action is that you will receive fewer Logon details for BOL File Gateway and BOL Payments Plus. You will only receive one Digipass per CID.

    The SEPA Creditor Identifier structure is as follows:

    • Position 1-2 filled with the ISO country code.
    • Position 3-4 filled with the A code added to verify the accuracy of the identifier as it is transmitted through IT Systems – ISO 7064 Mod 97-10 is used to check this.
    • Position 5-7 filled with the Creditor Business Code. This is free format by default will populate with ‘zzz’. You may use this field to differentiate separate parts of your business.
    • Position 8 onwards filled with the country specific part of the identifier being a national identifier of the Creditor. For existing originators, the OIN used for IRECC will be inserted as the national identifier.

    Creditor ID example: IE97ZZZ123456

  • What is a File ID and a Batch ID?

    File ID:
    This is your company’s identification of a PAIN.008 file. This File ID corresponds to the Message Identification tag, the unique ID number on the group header of a PAIN008 file assigned by you, the sending party. It can be alphanumeric and up to 35 characters. A file contains all the transactions you wish to submit and any one time. This file can be submitted up to 30 calendar days in advance. This File ID must adhere to Business On Line File Gateway naming conventions. Please see the Business On Line File Gateway Guide for more detail on file naming conventions.

    Batch ID:
    This is your company’s identification of a PAIN.008 batch within a file. The Batch ID is the Payment Information Identification tag, a unique identification ID per batch, assigned by you, the sending party, to identify the Batch information group within the message. It can be alphanumeric and up to 35 characters. You may group these transactions into batches based on Creditor IBAN, Settlement date and/or the Sequence type.

    In this way you may submit a file containing batches to be processed in different ways and on different value dates.

  • Can I request direct debit returns (R-messages) are applied to an account other than the registered creditor account?

    No, direct debit returns (R-messages) must be debited from to the same registered Creditor IBAN account to which the batch was credited.

  • Is it possible to have a segregation of duties?

    Segregation of duties within your company is achieved by assigning two administrators. One user can be responsible for uploading bulk files via Business On Line File Gateway (Administrator 1) and a second user can have responsibility of authorising all uploaded files on Business On Line Payments Plus and use of the Digipass (Administrator 2).

  • Where can I find out more about the system security?

    For more information, please click here to access the Business On Line Handbook effective from 27/08/2013. Part 2: Business On Line Payments Plus.