Business On Line Help and Support

Bank of Ireland KeyCode is a new secure authentication app for Business On Line customers. It is replacing digital certificates, security codes and password and will remove the requirement for Java updates. Find out more here.

HashTab

Before downloading, please read the information and follow the instructions below. File hashing software is required by customers using bulk file payment functionality on Business On Line in conjunction with the KeyCode app.

Download HashTab for Windows Download HashTab for MAC

Please contact your IT department if you experience difficulty downloading the HashTab software.

  • What is File Hashing/HashTab?

    Business On Line is introducing the use of file hashing when importing bulk payment files. File hashing is a recognised method of protecting the integrity of details contained in a file to verify that the file being sent is the same as the file being received.

    HashTab is free software that is used to generate a file’s unique hash value; this unique hash value will be used to verify bulk payment files on Business On Line, when using KeyCode.

    This software is free of charge and must be downloaded on to each laptop/desktop device where Business On Line is being used for bulk payments.

    About HashTab by ImplBits

    ImplBits is a Bank of Ireland approved software provider who provide a file hashing tool called HashTab. Whilst use of a hash viewing tool is required for file verification on Business On Line, Bank of Ireland accepts no responsibility, and is not liable, for your use of HashTab software, and you are free to use an alternative hashing tool of your choice.

  • How to find a file's Hash Value

    Once you have installed HashTab on your computer, you will be able to use this software to find the hash value of your stored files. This will be required when importing payment files to Business On Line.

    Windows Users

    File hash values can be viewed by right-clicking on your file icon, selecting Properties and clicking on the file hashes tab, as shown in Fig. 1 below.

    When inputting the hash value into your KeyCode app, all letters must be UPPER CASE.

    Fig. 1
    When importing files you will need the first 6 digits of this value. This value should be recorded after creating your payment file.

    Note: If the hash values have changed between file creation and authorisation then the details contained in the file will have changed.

    Mac Users

    File hash values can be viewed by right-clicking on your file icon and then clicking on the file hashes option. It will then open the file hash application and display the hash value as shown in Fig. 2 below.

    When inputting the hash value into your KeyCode app, all letters must be UPPER CASE.

    Fig. 2
    When importing files you will need the first 6 digits of this value. This value should be recorded after creating your payment file.

    Note: If the hash values have changed between file creation and authorisation then the details contained in the file will have changed.

  • Guide to importing a bulk file (EFT/Bacs) on Business On Line

    Before you get started, you will need to download HashTab, a file hashing software application. If you do not have this already, you can download it from the appropriate link at the top of this page.

    When logged onto Business On Line:

    • Select the Payments/Payees tab from Main Menu
    • Select Make a Bulk Payment
    • Select Import Bulk Payment

     

    Importing a File

    1. Select whether you want to import a test or live file. Please note it is not necessary to run a test file ahead of every live import if you have a history of successful file transmission.
    2. Select the correct file ID from the dropdown.
    3. Enter the total of the import file into the file total field.
    4. Select the file you would like to Import by selecting the ‘Browse’ button to pick up the file created by your accountancy package or internal IT department.
    5. Enter your email address to get an email alert. This will let you know whether the file has been processed successfully or if it has failed.
    6. Select Continue.
    7. Enter a processing date on the Import screen (matching the processing date on the file being imported) by clicking on the calendar icon. The value date field will populate when you tab across to the next field.
    8. Select Continue.
    9. Select ‘Authorise File’.
    10. You will now need the first six characters of the hash value of the file you want to import on your computer. Right-click on the file, select Properties and then select the File Hashes tab.
    11. Follow the on screen instructions for guidance on inputting the hash value into KeyCode and generating a ‘Payee/Import File’ code.
    12. Enter the ‘Payee/Import File Code’ generated by KeyCode into the field provided and select ‘Authorise File’.

    Notes to Importing a Bulk File

    Import Authorisation/ Security

    • Import functionality has the same rights as EFT/BACS authorisers whether single or dual authorisation required.
    • If dual authorisation is in place, then both Authorisers MUST be at the same P.C. to authorise these types of payments.
    • Import Customers please ensure file format is .txt/standard 18

    Authorising the File – Dual Authorisation

    • If two authorisers are required for Payroll/Creditors or Direct Debit payments, then the 2nd Authoriser will be prompted for their User ID and ‘Payee/File Import Code’ after authorisation by 1st Authoriser is complete.
    • 2nd Authoriser will need to Enter their User ID on Business On Line and generate a ‘Payee/File Import Code’ using KeyCode and then select ‘Authorise File’. When file upload commences a File Reference Number is displayed e.g. F00001494. (If it is a test File the reference number will begin with a “T” e.g. T00001495).
    • Customers using outsourced payroll providers

      If you have outsourced your payroll to a third party and they are creating/uploading your payroll files you will need to ensure the following:

      • Each User has a smart handheld device and has downloaded the KeyCode app.
      • The Administrator on the Business On Line profile should activate each User on KeyCode, along with all other Users registered on the Business On Line profile within 5 days of the Administrator completing KeyCode setup.
      • The User will need to download HashTab on their computer.
      • The User will need to provide you with a file hash value immediately on file creation.