Strong Customer Authentication (SCA)

Strong Customer Authentication or SCA is an extra layer of security we’ve added to help make online card payments safer. It works through your mobile phone or tablet. To approve certain online purchases with your new card, you will need to use the BoI mobile app. This is an anti-fraud measure, and it helps to confirm that it is a genuine payment. Not every online purchase will need to be approved like this, but you or an appointed authorised user must be registered for 365 online to be able to approve payments when required for all additional card holders on your Business Account.

To use it, you must download the latest version of the BoI app and make sure we have an up-to-date mobile phone number for you. For more information click here