BUSINESS ON LINE HELPDESK OPENING HOURS
| Date |
Helpdesk Opening Hours |
| Wednesday 20th December |
09:00 – 17:00 |
| Thursday 21st December |
09:00 – 17:00 |
| Friday 22nd December |
09:00 – 17:00 |
| Monday 25th December |
CLOSED |
| Tuesday 26th December |
CLOSED |
| Wednesday 27th December |
CLOSED |
| Thursday 28th December |
09:00 – 17:00 |
| Friday 29th December |
09:00 – 17:00 |
| Monday 1st January |
CLOSED |
| Tuesday 2nd January |
09:00 – 17:00 |
| Wednesday 3rd January |
09:00 – 17:00 |
NON PROCESSING DAYS
Monday 25th, Tuesday 26th, Wednesday 27th December 2023 and Monday 1st January 2024 are non-processing days in the Republic of Ireland.
CUT OFF TIMES
All Cut-off times for payments will remain as normal. For the processing of salary payments over the Christmas period, please ensure that you submit and authorise your file/payments in plenty of time and note the non-processing days.
On the 22nd December please ensure that all International Cross Border and SDMT payments are input and authorised before 12pm where possible to ensure that they are processed on time.
PROCESSING DAYS
SEPA PAYMENTS – THIRD PARTY (Single Shot) PAYMENTS:
Please note the cut off time for SEPA Domestic Payments to BOI accounts will remain unchanged over the Christmas period.
NON-BOI SEPA BENEFICIARY ACCOUNTS FOR NEXT DAY PAYMENT:
Please note the cut off time will remain unchanged over the Christmas period.
| Value Date |
Payment Date |
| Wednesday 20th December |
Thursday 21st December |
| Thursday 21st December |
Friday 22nd December |
| Friday 22nd December |
Thursday 28th December |
| Thursday 28th December |
Friday 29th December |
| Friday 29th December |
Tuesday 2nd January |
EFT ARRANGEMENTS – BOL EFT & BOL IMPORT CREDIT BULK FILES:
Please note the cut off time will remain unchanged over the Christmas period.
For the processing of salary payments over the Christmas period, please ensure that you submit and authorise your file/payment in plenty of time and note the non-processing days.
| Processing Date |
Payment Date |
| Wednesday 20th December |
Thursday 21st December |
| Thursday 21st December |
Friday 22nd December |
| Friday 22nd December |
Thursday 28th December |
| Thursday 28th December |
Friday 29th December |
| Friday 29th December |
Tuesday 2nd January |
DIRECT DEBIT PROCESSING – BOL PAYMENT PLUS & BOL FILEGATEWAY:
Please note the cut off time will remain unchanged over the Christmas period.
As of November 21st 2016 all direct debits can be collected D-1 cycle once the file is received before 11:00am on the Input & Authorise date.
| Input & Authorise Date |
Collection Date |
| Wednesday 20th December |
Thursday 21st December |
| Thursday 21st December |
Friday 22nd December |
| Friday 22nd December |
Wednesday 27th December |
| Wednesday 27th December |
Thursday 28th December |
| Thursday 28th December |
Friday 29th December |
| Friday 29th December |
Tuesday 2nd January |
DIRECT CREDIT PROCESSING – BOL PAYMENT PLUS & BOL FILEGATEWAY:
Please note the cut off time will remain unchanged over the Christmas period.
| Input Date & Authorise Date |
Payment Date |
| Wednesday 20th December |
Thursday 21st December |
| Thursday 21st December |
Friday 22nd December |
| Friday 22nd December |
Wednesday 27th December |
| Wednesday 27th December |
Thursday 28th December |
| Thursday 28th December |
Friday 29th December |
| Friday 29th December |
Tuesday 2nd January |
CROSS BORDER PAYMENTS
Please note the cut off times for International Payments will remain unchanged over the Christmas period. However please ensure early submissions of cross border payments where possible.
SDMT PAYMENTS
Cut-off times will remain as normal: However please ensure early submission of SDMT payments where possible.
For further assistance please contact the Business on Line Helpdesk:
Tel: 0818 818 265 (ROI) / 0845 309 8123 (NI) / 0845 309 8124 (GB)
Email: Business.Online@boi.com