| Live Chat | Call our Helpdesk | |
|---|---|---|
| Discuss account-specific queries? |
NO
|
YES
|
| Query Types | Use our Live Chat to answer any general questions about Business On Line such as:
Please do not share any information about your account (for example, your online banking logon details, account number etc.). BOI will not ask you for this information to use this service. |
Once you’ve answered our security questions our Helpdesk team can assist you with account-specific questions such as:
Never give your (Approve app) code(s) to anyone, ever. That includes us. Only a fraudster would ask you for it |
| How to contact | Open a conversation from the ‘Live Chat’ widget to the right side of the page. | ROI: 0818 818 265 NI: 0345 309 8123 GB: 0345 309 8124 Outside these locations: +353 1 460 6445 |
| Opening Hours | Monday to Friday, 9:30am to 4:30pm. | Monday to Friday, 9am to 5pm. |
| Live Chat |
|---|
|
Discuss account-specific queries?: NO |
|
Query Types: Use our Live Chat to answer any general questions about Business On Line such as:
Please do not share any information about your account (for example, your online banking logon details, account number etc.). BOI will not ask you for this information to use this service. |
|
How to contact: Open a conversation from the ‘Live Chat’ widget to the right side of the page. |
|
Opening Hours: Monday to Friday, 9:30am to 4:30pm. |
| Call our Helpdesk |
|---|
|
Discuss account-specific queries?: YES |
|
Query Types: Once you’ve answered our security questions our Helpdesk team can assist you with account-specific questions such as:
Never give your (Approve app) code(s) to anyone, ever. That includes us. Only a fraudster would ask you for it |
|
How to contact: ROI: 0818 818 265 NI: 0345 309 8123 GB: 0345 309 8124 Outside these locations: +353 1 460 6445 |
|
Opening Hours: Monday to Friday, 9am to 5pm. |
Please click here to find information on exclusions/bank holidays.
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