
Introducing Approve

Payments

Update Your Details

First-time Users

Training Portal

Open Banking
Got a question? Visit our Help and Support centre and find the answer. Our dedicated support pages for Business On Line customers will help you get the most out of our service.
Live Chat now available for Business On Line questions
You can now use our new Live Chat to answer general questions about Business On Line such as user navigation queries and payment cut off times.
Live Chat is available on the right-hand side of the page from 9.30am to 4.30pm, Monday to Friday.
Please note that for security reasons we can only answer general Business On Line queries on Live Chat. Please do not share any information about your account (for example, your online banking logon details, account number, etc. BOI will not ask you for this information to use this service).