Visa Business Debit card

  • Who will receive a Visa Business Debit card?

    Visa Business Debit cards will be available to you if you hold a Business current account in the Republic of Ireland.

    You can request a maximum of two Debit cards per account. The Cardholder’s name will appear on the card.

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  • How does my Debit card work?

    Debit cards give you access to your money 24 hours a day and save you carrying cash or counting coins to pay for a transaction.

    When you make purchases in shops, on the internet or withdraw cash at ATMs the amount of the transaction will be debited from your current account. Many retailers in Ireland offer cashback up to €100, when you use your Visa Business Debit card to pay for purchases, allowing you to get two transactions for the price of one.

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  • Where can I use Visa Business Debit?

    You can use your Visa Business Debit card anywhere you see the Visa logo, across 200 countries worldwide, so accessing your money1 at home or abroad has never been easier.

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  • What are the benefits of Visa Business Debit?

    Visa Business Debit has many benefits like worldwide acceptance, greater online acceptance, more convenience when you shop, Verified by Visa and greater customer protection.

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  • What additional fees and charges will apply?

    Point of Sale and ATM Transactions

    In Euro within EU and EEA All other transactions (cross-border handling charges)
    Visa Debit (ATM) Current account transaction fee applies. 3.5% of transaction value. Minimum €3.17 - Maximum €11.43 per transaction.
    Visa Debit (Point of Sale) Current account transaction fee applies. 2% of transaction value. Maximum €11.43 per transaction.
    Visa Debit Contactless (Point of Sale) Fee waived until 23rd February 2015. A transaction fee of 1c will apply thereafter. 2% of transaction value. Maximum €11.43 per transaction.

    Government Duty

    Government stamp duty will be charged to your account each January. You will be charged for each cash withdrawal made from an ATM/LATM within the Republic of Ireland in the preceding year at a rate of €0.12 per withdrawal capped at a maximum of €2.50 per ATM card or ATM/Debit card where only the ATM function is used, and €5 per ATM/Debit card where both ATM and “Point of Sale” functions are used.

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  • What is a Debit card?

    A Debit card is a card which is linked to your current account. You can use a Debit card to make purchases in shops, on the internet or withdraw cash at ATMs and the transaction will be debited from your current account.

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  • How do I activate my card?

    You can activate your card by carrying out a transaction at any Bank of Ireland ATM.

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  • What do I do if my card is lost or stolen?

    Contact our 24 hour Lost/Stolen Department:

    Republic of Ireland 1800 946 764
    Outside these locations +353 1 488 5466
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  • Can the Visa Card be reactivated once deactivated?

    No, reactivating the Visa card is not possible after it has been deactivated.

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  • What happens once I activate my card?

    Once you activate your Visa Business Debit card you can use it for making purchases online, over the phone, in shops or to make cash withdrawals.

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  • What should I do when I receive my card?
    • Sign your new Visa Business Debit card immediately.
    • Simply activate your card by using it at a Bank of Ireland ATM.
    • Remember, never write down your PIN or keep it with your card.

    If you have registered your existing card with a service provider you will need to register your new Visa Business Debit card number with the provider. Please contact the service provider to confirm your new Debit card details.

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  • How does using Visa Business Debit offer me more protection?

    Using Visa Business Debit gives you a higher level of protection, meaning there is no safer way to pay than with a Visa card – for example you could get your money back if you do not receive your goods or services.

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  • What is Cashback?

    With the cashback facility you can pay for your purchases and take up to €100 in cash out from your current account at the same time – giving you two transactions for the price of one.

    Some retailers do not offer cashback. There are no additional transaction fees for availing of the cashback option.
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  • What is a Point of Sale (POS) transaction?

    Instead of using cash when you are purchasing goods and services you can use your Bank of Ireland Visa Business Debit card through POS terminals in supermarkets, petrol stations, department stores and other retail outlets.

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  • What is Chip and PIN?

    Chip and PIN is a security feature which helps protect you against fraud. When making a purchase, you will be asked to insert your card into the terminal and enter your PIN (Personal Identification Number).

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  • What happens if the retailer does not use Chip and PIN abroad?

    If the country you are visiting has not yet upgraded to Chip and PIN you will be asked to provide your signature instead.

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1 There are daily limits on the amount that can be withdrawn and they may vary at certain ATMs at home or abroad depending on the ATM provider.