From Nov 2026 the use of the Structured Address or Hybrid Address formats will be mandatory for submitters who include Address information on their bulk file uploads. Bank of Ireland can accept the Structured Address today. Hybrid Address format will be accepted from Oct 2025.
Please review the below information carefully.
If you do not currently submit Address information and have no plans to do so, there is no action required of you at this time.
Reminder: The use of Postal Address tags is optional, except in the instances below:
- Credit Transfer (PAIN001) File Submitters: Originators must include their debtor address, on the PAIN.001 file, for any payments destined for a Non-EEA Country/territory.
- Direct Debit (PAIN008) File Submitters: Originators must include the debtor address, on the PAIN.008 file, for any payments debiting a bank located in a Non-EEA Country/territory.
Please see list of Non-EEA SEPA Countries/Territories below:
United Kingdom |
Vatican City |
Isle of Man |
Andorra |
Monaco |
Switzerland |
San Marino |
Jersey |
Guernsey |
Saint-Pierre-et-Miquelon |
(Source: EPC list of Countries in the SEPA Schemes’ Geographical Scope March 2025)
If you are a Bulk file submitter who is currently providing Postal Address information or plans to do so in the future, you must ensure a valid Address format is used. While you can continue to use the Unstructured format for now, from November 2026 you will be required to use either the Structured Address or Hybrid Address formats. Depending on your preferred Address format, you may be required to adopt the latest File versions. Please review the options below to determine which Address format will work best for you:
Option |
Option 1 |
Option 2 |
Address Format |
Structured Address Format* |
Hybrid Address Format |
Available On |
PAIN.001.001.09 (only)
PAIN.008.001.08 (only) |
PAIN.001.001.03 & PAIN.001.001.09
PAIN.008.001.08 (only) |
Accepted From |
March 2024 – Onwards |
From Oct 2025 – Onwards |
Available Tags |
<PstlAdr>
<Dept>Debtor Finance1</Dept>
<SubDept>Debtor Cards1</SubDept>
<StrtNm>Debtor Street1</StrtNm>
<BldgNb>2201</BldgNb>
<BldgNm>Hudson1</BldgNm>
<Flr>22nd1</Flr>
<PstBx>2231</PstBx>
<Room>341</Room>
<PstCd>L11</PstCd>
<TwnNm>Debtor Derry</TwnNm>
<TwnLctnNm>Debtor TwnLctnNm</TwnLctnNm>
<DstrctNm>Debtor DstrctNm</DstrctNm>
<CtrySubDvsn>North Derry</CtrySubDvsn>
<Ctry>IE</Ctry>
<PstlAdr>
|
<PstlAdr>
<TwnNm>UMRIDGE,</TwnNm>
<Ctry>GB</Ctry>
<AdrLine>Debtor Street</AdrLine>
<AdrLine>Debtor Town County</AdrLine>
</PstlAdr>
|
Minimum Requirement |
Town Name (<TwnNm>)
Country Code (<Ctry>) |
Town Name (<TwnNm>)
Country Code (<Ctry>) |
* Address Line and Structured Address tags cannot be mixed in the same address record until Oct 2025 when Hybrid Address will be accepted.
Option 1 – Structured Address format
For Credit and Debit bulk files you must adopt the new File versions, PAIN.001.001.09 or PAIN.008.001.08, and adhere to file specifications. Bank of Ireland can accept this new formats today.
Option 2 – Hybrid Address Format (Available for use from Oct 2025 only)
For Credit bulk files you can remain on (unstructured) PAIN.001.001.03 or choose to adopt the latest file version PAIN.001.001.09. From November 2026 if making payments and you include address information*, you will need to include a minimum of Town Name, Country Code and up to 2 instances of the Address Line field. If you do not, you risk the file being rejected.
For Debit bulk files, you can remain on PAIN.008.001.02 for the time being. However, from November 2026, if making collections and you include address information*, you will need to adopt the latest file version PAIN.008.001.08 and include Town Name and Country Code and up to 2 instances of the Address Line field. If you do not, you risk the file being rejected.
Reminder: If you are a Bulk file submitter who is not providing Postal Address information (or you don’t plan to in the future), there is no action for you to take.
*For payments / collections to Non EEA countries, address is mandatory
Bank of Ireland Recommendations:
We recommend that Bulk File submitters check with their IT Department/Software providers regarding the changes outlined above and consider submitting the updated file formats. Failure to adhere to the Address requirements will result in failed transactions/files.
For further information, submitters should contact our Business On Line Customer Helpdesk by emailing BOLPaymentsPlus@boi.com or calling 0818 818 265 (9am to 5pm, Monday – Friday).
Help Protect your business from scam calls, payment redirection scams, CEO fraud and more by visiting Bank of Ireland Security Zone and remember, if someone asks you for a one-time code from your Approve app, they are very likely to be a fraudster. For more information, visit Security Zone on our website.