BUSINESS ON LINE HELPDESK OPENING HOURS
| Date |
Helpdesk Opening Hours |
| Monday 22nd December |
09:00 – 17:00 |
| Tuesday 23rd December |
09:00 – 17:00 |
| Wednesday 24th December |
09:00 – 17:00 |
| Thursday 25th December |
Closed |
| Friday 26th December |
Closed |
| Monday 29th December |
Closed |
| Tuesday 30st December |
09:00 – 17:00 |
| Wednesday 31st January |
09:00 – 17:00 |
| Thursday 1st January |
Closed |
| Friday 2nd January |
09:00 – 17:00 |
NON PROCESSING DAYS
Thursday 25th, Friday 26th & Monday 29th December 2025 and Thursday 1st January 2026 are non-processing days in the Republic of Ireland.
CUT OFF TIMES
All Cut-off times for payments will remain as normal. For the processing of salary payments over the Christmas period, please ensure that you submit and authorise your file/payments in plenty of time and note the non-processing days.
On the 24th December please ensure that all International Cross Border and SDMT payments are input and authorised before 12pm where possible to ensure that they are processed on time.
PROCESSING DAYS
SEPA INSTANT PAYMENTS
Please note there are no changes to SEPA Instant payment processing over the Christmas period.
Standard SEPA Payments –THIRD PARTY (Single Shot) PAYMENTS:
Please note the cut off time for SEPA Domestic Payments to BOI accounts will remain unchanged over the Christmas period.
NON-BOI SEPA STANDARD BENEFICIARY ACCOUNTS FOR NEXT DAY PAYMENT:
Please note the cut off time will remain unchanged over the Christmas period.
| Value Date |
Payment Date |
| Monday 22nd December |
Tuesday 23rd December |
| Tuesday 23rd December |
Wednesday 24th December |
| Wednesday 24th December |
Tuesday 30th December |
| Tuesday 30th December |
Wednesday 31st December |
| Wednesday 31st December |
Friday 2nd January |
EFT ARRANGEMENTS – BOL EFT & BOL IMPORT CREDIT BULK FILES:
Please note the cut off time will remain unchanged over the Christmas period.
For the processing of salary payments over the Christmas period, please ensure that you submit and authorise your file/payment in plenty of time and note the non-processing days.
| Processing Date |
Payment Date |
| Monday 22nd December |
Tuesday 23rd December |
| Tuesday 23rd December |
Wednesday 24th December |
| Wednesday 24th December |
Tuesday 30th December |
| Tuesday 30th December |
Wednesday 31st December |
| Wednesday 31st December |
Friday 2nd January |
DIRECT DEBIT PROCESSING – BOL PAYMENT PLUS & BOL FILEGATEWAY:
Please note the cut off time will remain unchanged over the Christmas period.
This table is based on direct debits collected on a D-1 cycle once the file is received before 11:00am on the Input & Authorise date
| Input & Authorisation Date |
Collection Date |
| Monday 22nd December |
Tuesday 23rd December |
| Tuesday 23rd December |
Wednesday 24th December |
| Wednesday 24th December |
Tuesday 30th December |
| Monday 29th December |
Tuesday 30th December |
| Tuesday 30th December |
Wednesday 31st December |
| Wednesday 31st December |
Friday 2nd January |
DIRECT CREDIT PROCESSING –BOL PAYMENT PLUS & BOL FILEGATEWAY:
Please note the cut off time will remain unchanged over the Christmas period.
| Input & Authorisation Date |
Payment Date |
| Monday 22nd December |
Tuesday 23rd December |
| Tuesday 23rd December |
Wednesday 24th December |
| Wednesday 24th December |
Tuesday 30th December |
| Monday 29th December |
Tuesday 30th December |
| Tuesday 30th December |
Wednesday 31st December |
| Wednesday 31st December |
Friday 2nd January |
CROSS BORDER PAYMENTS
Please note the cut off times for International Payments will remain unchanged over the Christmas period. However please ensure early submissions of cross border payments where possible.
SDMT PAYMENTS
Cut-off times will remain as normal: However please ensure early submission of SDMT payments where possible.
For further assistance please contact the Business on Line Helpdesk:
Tel:
0818 818 265 (ROI)
0845 309 8123 (NI)
0845 309 8124 (GB)
Email: Business.Online@boi.com