BUSINESS ON LINE HELPDESK OPENING HOURS
| Date |
Helpdesk Opening Hours |
| Wednesday 22nd December |
09:00 – 17:00 |
| Thursday 23rd December |
09:00 – 17:00 |
| Friday 24th December |
09:00 – 17:00 |
| Monday 27th December |
CLOSED |
| Tuesday 28th December |
CLOSED |
| Wednesday 29th December |
CLOSED |
| Thursday 30th December |
09:00 – 17:00 |
| Friday 31st December |
09:00 – 17:00 |
| Monday 3rd January |
CLOSED |
| Tuesday 4th January |
09:00 – 17:00 |
NON PROCESSING DAYS
Monday 27th, Tuesday 28th, Wednesday 29th December 2021 and Monday 3rd of January 2022 are non-processing days in the Republic of Ireland.
CUT OFF TIMES
All Cut-off times for payments will remain the same as per normal. For the processing of salary payments over the Christmas period, please ensure that you submit and authorise your file/payments in plenty of time and note the non-processing days.
On the 24th of December please ensure that all international Cross Border and SDMT payments are input and Authorised before 12pm where possible to ensure that they are processed on time.
PROCESSING DAYS
SEPA PAYMENTS – THIRD PARTY (Single Shot) PAYMENTS:
Please note the cut off time for SEPA Domestic Payments to BOI accounts will remain unchanged over the Christmas period.
NON-BOI SEPA BENEFICIARY ACCOUNTS FOR NEXT DAY PAYMENT:
Please note the cut off time will remain unchanged over the Christmas period
| Value Date |
Payment Date |
| Wednesday 22nd December |
Thursday 23rd December |
| Thursday 23rd December |
Friday 24th December |
| Friday 24th December |
Thursday 30th December |
| Thursday 30th December |
Friday 31st December |
| Friday 31st December |
Tuesday 4th January |
EFT ARRANGEMENTS – BOL EFT & BOL IMPORT CREDIT BULK FILES:
Please note the cut off time will remain unchanged over the Christmas period.
For the processing of salary payments over the Christmas period, please ensure that you submit and authorise your file/payment in plenty of time and note the non-processing days.
| Processing Date |
Payment Date |
| Wednesday 22nd December |
Thursday 23rd December |
| Thursday 23rd December |
Friday 24th December |
| Friday 24th December |
Thursday 30th December |
| Thursday 30th December |
Friday 31st December |
| Friday 31st December |
Tuesday 4th January |
DIRECT DEBIT PROCESSING – BOL PAYMENT PLUS & BOL FILEGATEWAY:
Please note the cut off time will remain unchanged over the Christmas period.
As of November 21st 2016 all direct debits can be collected D-1 cycle once the file is received before 11:00am on the Input & Authorise date.
| Input & Authorise Date |
Collection Date |
| Wednesday 22nd December |
Thursday 23rd December |
| Thursday 23rd December |
Friday 24th December |
| Friday 24th December |
Monday 27th December |
| Monday 27th December |
Tuesday 28th December |
| Tuesday 28th December |
Wednesday 29th December |
| Wednesday 29th December |
Thursday 30th December |
| Thursday 30th December |
Friday 31st December |
| Friday 31st December |
Monday 3rd January |
DIRECT CREDIT PROCESSING – BOL PAYMENT PLUS & BOL FILEGATEWAY:
Please note the cut off time will remain unchanged over the Christmas period.
| Input Date & Authorise Date |
Payment Date |
| Wednesday 22nd December |
Thursday 23rd December |
| Thursday 23rd December |
Friday 24th December |
| Friday 24th December |
Monday 27th December |
| Monday 27th December |
Tuesday 28th December |
| Tuesday 28th December |
Wednesday 29th December |
| Wednesday 29th December |
Thursday 30th December |
| Thursday 30th December |
Friday 31st December |
| Friday 31st December |
Monday 3rd January |
CROSS BORDER PAYMENTS
Please note the cut off times for International Payments will remain unchanged over the Christmas period. However please ensure early submissions of cross border payments where possible.
SDMT PAYMENTS
Cut-off times will remain as normal: However please ensure early submission of SDMT payments where possible.
For further assistance please contact the Business on Line Helpdesk:
Tel: 0818 818 265 (ROI) / 0345 309 8123 (NI) / 0345 309 8124 (GB)
Email: Business.Online@boi.com