BUSINESS ON LINE HELPDESK OPENING HOURS
| Date |
Helpdesk Opening Hours |
| Wednesday 18th December |
09:00 – 17:00 |
| Thursday 19th December |
09:00 – 17:00 |
| Friday 20th December |
09:00 – 17:00 |
| Monday 23rd December |
09:00 – 17:00 |
| Tuesday 24th December |
09:00 – 17:00 |
| Wednesday 25th December |
CLOSED |
| Thursday 26th December |
CLOSED |
| Friday 27th December |
CLOSED |
| Monday 30th December |
09:00 – 17:00 |
| Tuesday 31st December |
09:00 – 17:00 |
| Wednesday 1st January |
CLOSED |
| Thursday 2nd January |
09:00 – 17:00 |
NON PROCESSING DAYS
Wednesday 25th, Thursday 26th, Friday 27th December 2024 and Wednesday 1st January 2025 are non-processing days in the Republic of Ireland.
CUT OFF TIMES
All Cut-off times for payments will remain as normal. For the processing of salary payments over the Christmas period, please ensure that you submit and authorise your file/payments in plenty of time and note the non-processing days.
On the 24th December please ensure that all International Cross Border and SDMT payments are input and authorised before 12pm where possible to ensure that they are processed on time.
PROCESSING DAYS
SEPA PAYMENTS – THIRD PARTY (Single Shot) PAYMENTS:
Please note the cut off time for SEPA Domestic Payments to BOI accounts will remain unchanged over the Christmas period.
NON-BOI SEPA BENEFICIARY ACCOUNTS FOR NEXT DAY PAYMENT:
Please note the cut off time will remain unchanged over the Christmas period.
| Value Date |
Payment Date |
| Wednesday 18th December |
Thursday 19th December |
| Thursday 19th December |
Friday 20th December |
| Friday 20th December |
Monday 23rd December |
| Monday 23rd December |
Tuesday 24th December |
| Tuesday 24th December |
Monday 30th December |
| Monday 30th December |
Tuesday 31st December |
| Tuesday 31st December |
Thursday 2nd January |
EFT ARRANGEMENTS – BOL EFT & BOL IMPORT CREDIT BULK FILES:
Please note the cut off time will remain unchanged over the Christmas period.
For the processing of salary payments over the Christmas period, please ensure that you submit and authorise your file/payment in plenty of time and note the non-processing days.
| Processing Date |
Payment Date |
| Wednesday 18th December |
Thursday 19th December |
| Thursday 19th December |
Friday 20th December |
| Friday 20th December |
Monday 23rd December |
| Monday 23rd December |
Tuesday 24th December |
| Tuesday 24th December |
Monday 30th December |
| Monday 30th December |
Tuesday 31st December |
| Tuesday 31st December |
Thursday 2nd January |
DIRECT DEBIT PROCESSING – BOL PAYMENT PLUS & BOL FILEGATEWAY:
Please note the cut off time will remain unchanged over the Christmas period.
As of November 21st 2016 all direct debits can be collected D-1 cycle once the file is received before 11:00am on the Input & Authorise date.
| Input & Authorise Date |
Collection Date |
| Wednesday 18th December |
Thursday 19th December |
| Thursday 19th December |
Friday 20th December |
| Friday 20th December |
Monday 23rd December |
| Monday 23rd December |
Tuesday 24th December |
| Tuesday 24th December |
Friday 27th December |
| Friday 27th December |
Monday 30th December |
| Monday 30th December |
Tuesday 31st December |
| Tuesday 31st December |
Thursday 2nd January |
DIRECT CREDIT PROCESSING – BOL PAYMENT PLUS & BOL FILEGATEWAY:
Please note the cut off time will remain unchanged over the Christmas period.
| Input Date & Authorise Date |
Payment Date |
| Wednesday 18th December |
Thursday 19th December |
| Thursday 19th December |
Friday 20th December |
| Friday 20th December |
Monday 23rd December |
| Monday 23rd December |
Tuesday 24th December |
| Tuesday 24th December |
Friday 27th December |
| Friday 27th December |
Monday 30th December |
| Monday 30th December |
Tuesday 31st December |
| Tuesday 31st December |
Thursday 2nd January |
CROSS BORDER PAYMENTS
Please note the cut off times for International Payments will remain unchanged over the Christmas period. However please ensure early submissions of cross border payments where possible.
SDMT PAYMENTS
Cut-off times will remain as normal: However please ensure early submission of SDMT payments where possible.
For further assistance please contact the Business on Line Helpdesk:
Tel: 0818 818 265 (ROI) / 0845 309 8123 (NI) / 0845 309 8124 (GB)
Email: Business.Online@boi.com